Support

Our great depth of talented and highly qualified engineering and technical staff, together with our vigilance ensures that any risk to which your ICT infrastructure may be exposed is quickly and effectively mitigated.

Time and time again our responsiveness and technical expertise have proven to maximise our customers’ infrastructure up-time.

Enjoying an excellent working relationship with you is critical to maintaining a sustainable business, which ensures reliable and secure solutions and services.

That’s why Hastwell IT provide 24/7 support services. Our technicians are available all day, every day to service your business-critical ICT needs.

Our ongoing 24/7 support limits downtime and maximises the efficiency of your ICT solutions through:

  • ongoing monitoring and management of your IT infrastructure
  • helping you to deal with third party WAN/LAN providers to limit outages
  • periodic reviews of your IT infrastructure
  • providing link/CPU/memory usage reporting and life cycle advice.

If you’re not happy with your current level of ICT service, call us on 1300 802 293 or complete our contact form – we will be in touch within 48 hours.